Teknor Apex

Sr. Technical Service Engineer

US-RI-Pawtucket
Job ID
2017-2105

Overview

teknor apex logo

 

Celebrating 90 years…

 

Teknor Apex Company is a privately held, global material science company founded in 1924 and headquartered in Pawtucket, Rhode Island.  We manufacture for our eight divisions in 9 locations in the U.S., and one each in Singapore, China, Germany and Belgium.

 

In all our businesses we pride ourselves on our commitment to technical innovation, quality products and custom service.  Positions offered are both challenging and rewarding and have excellent growth opportunities.

Responsibilities

Join our technical team!  In this role you would be responsible for product development and testing and for providing technical support to sales representatives and customers related to plastic material, specifically in making material recommendations and problem solving and process optimization. 

 

  • Translate customer requirements into product requirements
  • Develops formulations to meet customer product performance and processing requirements
  • Provides direct technical support to customers with product recommendations, process troubleshooting, and process optimization
  • Communicates with suppliers, customers, and inter-company both verbally and in writing.
  • Performs evaluations of raw materials for improved product performance.
  • Provides technical support to Sales and Marketing representatives
  • Develops experimental plan, analyzes data and forms recommendations for product development
  • Utilize computer based tools for product development and recommendations
  • Supports customer complaint investigations and corrective action implementation
  • Performs additional duties and responsibilities as assigned.

Qualifications & Competencies

  • Position requires between 5-7 years of related engineering experience
  • Four year degree or equivalent experience in a field of study such as chemistry, polymer science, or engineering. Graduate degree preferred.
  • Thorough knowledge of the raw materials, processing and formulating techniques is required for compounds.
  • Travel to customers’ facilities is also a requirement of this role.   

Our best performers possess the following core competencies:

Work ethics and values * Project Management * Problem Solving * Analytical Thinking * Creativity and Innovation * Attention to Detail * Critical Judgement * Planning and Organizing

 

Teknor Apex has a long-standing history of caring for its employees.  We are committed to the philosophy of providing employees with a comprehensive and competitive benefits package.

 

  • Medical w/prescription drug coverage
  • Dental and Vision
  • Life Insurance
  • 401k w/company match 
  • Paid Holidays and Vacation
  • Flexible Spending Account (FSA)
  • Tuition Reimbursement
  • Employee Assistance Program (EAP)
  • Employee Wellness Program
  • Service Recognition 

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